Shipping.
This Policy forms part of the Terms and Conditions of Atom Research (“we” or “us”), which sells Halo under the Atomic brand.
Last updated 14 November 2026
1. Delivery area and cost
1.1 We deliver within Pakistan only, to addresses our courier partners serve. Delivery is currently free. Any future charge will be shown at checkout before you pay. Orders are paid in full online. Cash on delivery is not available.
2. Dispatch
2.1 Pre-orders ship in two stages: a sizing kit if you requested one (from December 2026), then your ring (from January 2027, in order of payment). If you requested a kit, we will ask you to confirm your size first. If you do not respond within 14 days, we may ship the size selected at checkout.
2.2 After the pre-order period, in-stock orders normally dispatch within 3 working days.
2.3 All dates are estimates. We will email you if your expected date changes.
3. Delivery
3.1 Orders arrive by tracked courier, usually within 3 to 7 working days of dispatch. We will email you the tracking number. Please ensure your address and mobile number are correct, as we are not responsible for delays or failures caused by incorrect details.
3.2 If a parcel is returned to us after failed attempts, we will contact you and either re-send it (with any re-delivery cost agreed in advance) or cancel and refund the order, less any such agreed cost.
3.3 Risk and ownership pass to you on delivery.
4. Damaged or missing parcels
4.1 Please tell us within 7 days of delivery, with photographs, if a parcel arrives damaged or opened, or if tracking shows delivery but you have not received it. Where an item is lost or damaged in transit, we will replace it or refund you in full.